Refund policy

Return & Refund Policy

At ModernNesto, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

In the same condition that you received it
Unworn or unused
With tags attached
In its original packaging
Accompanied by the receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:

Email: info@modernnesto.shop

Returns should be mailed to the following address:

ModernNesto
1360 HANNAH DR
MERRITT ISLAND, FL 32952
United States

If your return request is approved, we will provide return instructions and, when applicable, a return shipping label. Please do not send any items back without first contacting us, as unauthorized returns will not be accepted.

If you have any questions regarding your return, please contact us anytime at info@modernnesto.shop.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery.

If you receive an item that is defective, damaged during shipping, or incorrect, please contact us as soon as possible at info@modernnesto.shop. Include your order number and photos of the issue so we can evaluate the problem and provide an appropriate solution.

Non-Returnable Items

Certain products cannot be returned, including but not limited to:

Perishable goods (such as food, flowers, or plants)
Custom-made or personalized products
Personal care and hygiene products
Hazardous materials
Flammable liquids or gases

If you are unsure whether your item qualifies for a return, please contact us before making a return request.

Additionally, sale items, clearance items, and gift cards are non-refundable and cannot be returned.

Exchanges

The fastest way to receive a different item is to return the original item following our return procedure. Once your return has been approved, you may place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the legal right to cancel or return your order within 14 days of receiving it, for any reason and without providing justification.

Returned items must be: